{"id":6589,"date":"2018-04-25T12:50:21","date_gmt":"2018-04-25T12:50:21","guid":{"rendered":"https:\/\/www.caracolvan.com\/?page_id=6589"},"modified":"2023-12-13T09:35:01","modified_gmt":"2023-12-13T07:35:01","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/caracolvan.com\/fr\/questions-frequentes\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center bottom;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10%;--awb-padding-bottom:10%;--awb-padding-top-medium:80px;--awb-padding-bottom-medium:80px;--awb-padding-top-small:70px;--awb-padding-bottom-small:70px;--awb-margin-top:0px;--awb-background-color:var(--awb-color5);--awb-background-image:linear-gradient(180deg, rgba(20,20,20,0.3) 0%,rgba(20,20,20,0.3) 100%),url(https:\/\/caracolvan.com\/wp-content\/uploads\/2023\/05\/2023-01-15-14.14.34_2.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:var(--awb-typography1-font-size);\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);margin:0;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:uppercase;font-size:1em;line-height:var(--awb-typography1-line-height);\">Questions Fr\u00e9quentes<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:10%;--awb-padding-left:10%;--awb-margin-top:50px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column caracol-faq\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color2); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 12px;width: 12px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color6);}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 30px;}.fusion-accordian  #accordian-1 .panel-title a{font-size:var(--awb-typography5-font-size);text-transform:var(--awb-typography5-text-transform);line-height:var(--awb-typography5-line-height);letter-spacing:var(--awb-typography5-letter-spacing);font-family:var(--awb-typography5-font-family);font-weight:var(--awb-typography5-font-weight);font-style:var(--awb-typography5-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-size:var(--awb-custom_typography_2-font-size);text-transform:var(--awb-custom_typography_2-text-transform);line-height:var(--awb-custom_typography_2-line-height);letter-spacing:var(--awb-custom_typography_2-letter-spacing);font-family:var(--awb-custom_typography_2-font-family);font-weight:var(--awb-custom_typography_2-font-weight);font-style:var(--awb-custom_typography_2-font-style);}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color4); }.fusion-faqs-wrapper .fusion-accordian  #accordian-1 .fusion-panel {padding-top: 20px;padding-bottom: 20px;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13512 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Comment je peut louer un camper Caracolvan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-16T14:49:05+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13512\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13512\" href=\"#collapse-1-13512\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment je peut louer un camper Caracolvan?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13512\" aria-labelledby=\"faq_1-13512\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>L\u2019option plus simple, pour la <em><strong>location<\/strong><\/em> du <em><strong>Camper Caracolvan<\/strong><\/em>, est faire la <a href=\"https:\/\/caracolvan.com\/reservas\/\">r\u00e9servation \u00e0 travers du site web.<\/a> Seulement vous devez choisir les date et envoyer la reserve. Caracolvan contactera avec vous le plus rapidement possible. Par contre si vous ne d\u00e9sirez pas faire la r\u00e9serve \u00e0 travers le site, vous <a href=\"https:\/\/caracolvan.com\/contacto\/\">pouvez nous contacter directement<\/a> et nous trouverons la forme plus comode de vous la r\u00e9alisez.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13513 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce qu\u2019inclus le prix de la location ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-29T12:46:36+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13513\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13513\" href=\"#collapse-1-13513\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce qu\u2019inclus le prix de la location ?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13513\" aria-labelledby=\"faq_1-13513\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"acc_title_1\" class=\"accordion_title selected\">\n<p>La tarife par jour inclus : prix (TVA inclus), assurance obligatoire (Tous risques optionnel) et tout <strong>l\u2019\u00e9quipement complet<\/strong> d\u2019un <em><strong>Camper<\/strong><\/em> (<em><strong>camping car<\/strong><\/em> compact), pour <strong>deux<\/strong> personnes : <strong>draps, oreillers, servillettes, outils de cuisines, vaisselles, tables, chaises ext\u00e9rieures<\/strong> et permi\u00e8re charge de gaz. Si vous \u00eates quatre personnes ou si vous d\u00e9sirez d\u2019autres extras ou une assurance \u00e0 tous risques, vous pouvez les r\u00e9server dans <a title=\"Location de caravane, des extras pour votre camping-car\" href=\"https:\/\/caracolvan.com\/fr\/equipement-et-extras\/\">notre section d\u2019extras.<\/a> <\/p>\n<\/div>\n<div class=\"accordion_content\">\n<div class=\"p1\">\n<div>\n<p>Par rapport au kilom\u00e9trage, pour nos <strong>fourgon <\/strong>am\u00e9nag\u00e9, est <strong>illimit\u00e9 <\/strong>dans la p\u00e9ninsule (<strong>Espagne et Portugal<\/strong>) \u00e0 partir du <strong>septi\u00e8me jours de location<\/strong>. Pour le rest des cas, la limite est de 200Km par jour. (0\u201930 \u20ac x km d\u2019exc\u00e8s).  <\/p>\n<\/div>\n<div>\n<p>Veuillez noter que la dur\u00e9e <strong>minimale <\/strong>de location est de <strong>trois jours<\/strong> en <strong>basse saison<\/strong>, cinq jours en <strong>moyenne saison<\/strong> et <strong>sept jours<\/strong> en haute saison.<strong> Haute saison (10 jours en ao\u00fbt) <\/strong><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div>A chaque location, il faut ajouter des <strong>frais de service<\/strong> qui comprennent la <strong>pr\u00e9paration<\/strong> de la camionnette, son <strong>nettoyage<\/strong> et une parfaite <strong>d\u00e9sinfection<\/strong> gr\u00e2ce \u00e0 un traitement \u00e0 <strong>l\u2019ozone<\/strong> et notre <strong>explication<\/strong> <strong>personnalis\u00e9e<\/strong> au moment de la livraison (45 min.).<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13514 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 on fait la livraison et le retour des camper de location Caracolvan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-16T14:53:58+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13514\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13514\" href=\"#collapse-1-13514\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 on fait la livraison et le retour des camper de location Caracolvan?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13514\" aria-labelledby=\"faq_1-13514\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"acc_title_1\" class=\"accordion_title selected\">\n<div>Notre base se situe sur <em><strong>El Puerto de Santa Maria, Cadix, Andalousie, Espagne.<\/strong><\/em> Sur notre base, la livraison et le retour sont gratuits, ainsi comme le d\u00e9placement \u00e0 la Gare de train ou bus. <\/div>\n<div><\/div>\n<div>Si la location est d\u2019une semaine ou sup\u00e9rieure, on vous offre le d\u00e9placement gratuit jusqu\u2019\u00e0 l<em><strong>\u2019A\u00e9roport de Jerez de la Frontera (XRY)<\/strong><\/em> et \u00e0 la <strong>Gare de Train ou Bus de Cadix<\/strong> capitale.<strong><br \/>\n<\/strong><\/div>\n<div><\/div>\n<div>Nous r\u00e9alisons aussi de livraisons, pour des locations d\u2019une semaine ou sup\u00e9rieur, \u00e0 l<em><strong>\u2019A\u00e9roport de Seville (SVQ) et Malaga (AGP).<\/strong><\/em> Consultation pr\u00e9alable et avec des co\u00fbts additionnels de 55\u20ac et 85\u20ac par trajet respectivement. <\/div>\n<div>Le reste d\u2019emplacements peuvent \u00eatre disponibles avec un accord pr\u00e9alable avec nous et avec un co\u00fbt additionnel.<\/div>\n<\/div>\n<div><\/div>\n<div class=\"accordion_content\">\n<div class=\"p1\">\n<div>Nos heures de <strong>livraison sont de 10h00 \u00e0 19h00<\/strong> et les heures de r<strong>etour sont de 10h00 \u00e0 14h00.<\/strong> (Autres heures consulter).<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13530 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Comment vous pouvez arriver \u00e0 caracolvan location de camper van rental ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-16T14:57:30+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13530\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13530\" href=\"#collapse-1-13530\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment vous pouvez arriver \u00e0 caracolvan location de camper van rental ?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13530\" aria-labelledby=\"faq_1-13530\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div>Dans la section <a title=\"Caracolvan en el Pto. de Santa Mar\u00eda, C\u00e1diz, Andaluc\u00eda, Espa\u00f1a\" href=\"https:\/\/caracolvan.com\/donde-estamos\/\">Comment arrive<\/a>, vous trouverez toute l\u2019information. Vous trouverez les itin\u00e9raires \u00e0 suivres selon si vous arriver en avion, en train, en bus, en voiture ou en bateau, et la livraison de votre <em><strong>Camper de location.<\/strong><\/em><\/div>\n<div>Nos <strong>heures<\/strong> de <strong>livraison sont de 10h00 \u00e0 19h00<\/strong> et les heures de <strong>collecte sont de 10h00 \u00e0 14h00<\/strong> (consulter les autres horaires).<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13531 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce que vous avez besoin pour la location d\u2019un fourgon am\u00e9nag\u00e9?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:12:14+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13531\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13531\" href=\"#collapse-1-13531\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce que vous avez besoin pour la location d\u2019un fourgon am\u00e9nag\u00e9?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13531\" aria-labelledby=\"faq_1-13531\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"acc_title_1\" class=\"accordion_title selected\">Vous devez \u00eatre un adult plus de 25 ans, votre license de conduire avec plus de deux ann\u00e9es d\u2019anciennet\u00e9, votre carte d\u2019identit\u00e9 ou Passeport, et une carte de cr\u00e9dit \/ d\u00e9bit o\u00f9 vous puissiez faire une reserve de 1.000\u20ac (500\u20ac si vous achetez l\u2019Assurance \u00e0 Tous risques) pour la garantie de loyer.<\/div>\n<div class=\"accordion_title selected\">Sans tous ceci, on ne pourra pas vous louer un <em><strong>camper,<\/strong><\/em> tandis d\u2019\u00eatre sur place.<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13533 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Pourquoi vous devez donner une garantie de loyer avec la location d\u2019un camper?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-29T14:37:37+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13533\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13533\" href=\"#collapse-1-13533\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pourquoi vous devez donner une garantie de loyer avec la location d\u2019un camper?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13533\" aria-labelledby=\"faq_1-13533\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>On sait que vous prendrez charger du <em><strong>fourgon <\/strong><\/em>am\u00e9nag\u00e9, mais la garantie nous cert en cas de possibles impr\u00e9vus ou dommages sur le <em><strong>Camping Car<\/strong><\/em> (int\u00e9rieur et ext\u00e9rieurs), qui ne sont pas couverts par l\u2019assurance. Si tous est correcte au moment du retour du <em><strong>Camper<\/strong><\/em>, la garantie sera compl\u00e8tement retourn\u00e9e en moins de 48h. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13534 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Les animaux domestiques sont authoris\u00e9es dans les camping car de Caracolvan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:16:20+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13534\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13534\" href=\"#collapse-1-13534\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les animaux domestiques sont authoris\u00e9es dans les camping car de Caracolvan?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13534\" aria-labelledby=\"faq_1-13534\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Seulement dans quelques <em><strong>campers de location<\/strong><\/em> sont authoris\u00e9s les animaux domestiques, pour maintenir le respect du reste de clients. En cas d\u2019\u00eatre authoris\u00e9, vous devez respecter les lois de circulation et jamais laisser monter sur les si\u00e8ges, lits, etc. Vous devrez retourner le <em><strong>fourgon am\u00e9nag\u00e9<\/strong><\/em> parfaitement nettoyer.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13535 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Comment vous retournez le camping car?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:17:25+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13535\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13535\" href=\"#collapse-1-13535\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment vous retournez le camping car?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13535\" aria-labelledby=\"faq_1-13535\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"acc_title_1\" class=\"accordion_title selected\">Simplement vous devez \u00eatre \u00e0 l\u2019heure et au lieu indiqu\u00e9s au moment du contract de <em><strong>location<\/strong><\/em> avec votre <em><strong>Camper<\/strong><\/em> et avec le m\u00eame \u00e9tat de livraison.<\/div>\n<div class=\"accordion_title selected\">Nettoyer l\u2019int\u00e9rieur et l\u2019ext\u00e9rieur (les draps et les servillettes, on les nettoyera nous m\u00eames), avec le <strong>r\u00e9servoir de carburant plein<\/strong> et <strong>les r\u00e9servoirs d\u2019eaux sales ( gris et noir) vides.<\/strong> Si vous ne respecter pas ces normes, on devra vous r\u00e9duir la quantit\u00e9 respetive de co\u00fbts correspondants (nettoyage, carburant, etc) de la garantie de loyer. <\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13536 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">On vous remboursera l\u2019argent de la location en cas d\u2019annulation de la reserve?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-29T14:24:14+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13536\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13536\" href=\"#collapse-1-13536\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">On vous remboursera l\u2019argent de la location en cas d\u2019annulation de la reserve?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13536\" aria-labelledby=\"faq_1-13536\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00c0 tout moment jusqu'\u00e0 <strong>7 jours avant le d\u00e9part<\/strong>, vous pouvez <strong>modifier gratuitement les dates <\/strong>de location de votre <strong>camping-car<\/strong> ou \u00e9changer le montant de la location contre un bon <strong>Caracolvan<\/strong>.<\/p>\n<p>Si, pour une raison impr\u00e9vue, vous ne pouvez pas venir profiter de vos vacances <em><strong>vacances <\/strong><\/em>avec le <em><strong>camping-car <\/strong><\/em>et que vous nous pr\u00e9venez un mois ou plus \u00e0 l'avance, nous vous remboursons 100% du montant total. Si vous nous pr\u00e9venez jusqu'\u00e0 15 jours avant, 75%. Et une semaine avant, 25%. Mais si vous annulez votre <em><strong>location <\/strong><\/em>dans un d\u00e9lai inf\u00e9rieur, nous ne pourrons pas vous rembourser.   <\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13537 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Que faire en cas de panne du camper de location?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:19:43+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13537\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13537\" href=\"#collapse-1-13537\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faire en cas de panne du camper de location?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13537\" aria-labelledby=\"faq_1-13537\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div>Nos <strong>fourgon am\u00e9nag\u00e9 de location<\/strong> sont des mod\u00e8les nouveaux et en parfait \u00e9tat pour rouler. Se r\u00e9visent apr\u00e8s chaque location, mais en cas de panne, vous avez une <strong>assistance en route les 24h du jour.<\/strong> <\/div>\n<div><\/div>\n<div>Contactez-nous et nous envoyerons nostre assitance, qui essayera de vous r\u00e9soudre le probl\u00e8me \u00e0 l\u2019instant. Par contre si le probl\u00e8me ne peut pas se r\u00e9soudre au moment, on vous changera le <em><strong>camper<\/strong><\/em> pourque vous puissez continuer avec <em><strong>votre road trip.<\/strong><\/em> <\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13538 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Je peut venir avec ma voiture chercher le camper \u00e9quip\u00e9 par Caracolvan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:20:13+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13538\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13538\" href=\"#collapse-1-13538\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je peut venir avec ma voiture chercher le camper \u00e9quip\u00e9 par Caracolvan?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13538\" aria-labelledby=\"faq_1-13538\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Bien s\u00fbre, sur <em><strong>El Puerto de Santa Maria, Cadix,<\/strong><\/em> Spagne on vous offrira une place pour garer votre voiture jusqu\u2019\u00e0u retour.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13539 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">Vous pouvez sortir de l\u2019espagne avec le camper Caracolvan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:21:27+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13539\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13539\" href=\"#collapse-1-13539\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Vous pouvez sortir de l\u2019espagne avec le camper Caracolvan?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13539\" aria-labelledby=\"faq_1-13539\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div>Oui, vous pouvez aller au <strong>Portugal<\/strong>, une <strong>des destinations pr\u00e9f\u00e9r\u00e9es<\/strong> de nos clients. Seulement vous devez faire un contract de couverture de l\u2019assurance pour ceci.<\/div>\n<div>Si vous d\u00e9sierz visiter autres pays europ\u00e9ens, consultez-nous et on vous indiquera les conditions.<\/div>\n<div>Visiter le <strong>Maroc n\u2019est<\/strong> pas possible avec aucune de <em><strong>nos fourgon am\u00e9nag\u00e9 de location.<\/strong><\/em><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13540 faq-fr \"><span class=\"entry-title rich-snippet-hidden\">On peut r\u00e9duire la somme de la garantie de location?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/caracolvan.com\/fr\/author\/bluefish\/\" title=\"Articles par Bluefish\" rel=\"author\">Bluefish<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-06-19T08:22:24+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-13540\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-13540\" href=\"#collapse-1-13540\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-caracolvan-flecha-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-caracolvan-flecha\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">On peut r\u00e9duire la somme de la garantie de location?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-13540\" aria-labelledby=\"faq_1-13540\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Oui, en payant <strong>Assurance \u00e0 Tous Risques,<\/strong> r\u00e9duit la garantie et votre <em><strong>responsabilit\u00e9<\/strong><\/em> \u00e0 <strong>500\u20ac<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column caracol-faq-form\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:var(--awb-typography5-font-size);\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography5-font-family);font-weight:var(--awb-typography5-font-weight);font-style:var(--awb-typography5-font-style);margin:0;letter-spacing:var(--awb-typography5-letter-spacing);text-transform:uppercase;font-size:1em;line-height:var(--awb-typography5-line-height);\">J\u2019ai tout compris!<\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>Alors vous pouvez r\u00e9aliser votre r\u00e9serve et profiter de votre camper d\u00e8s maintenant.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/caracolvan.com\/fr\/reservations\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Louer ma campervan<\/span><\/a><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:50px;--awb-margin-top-small:50px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:var(--awb-typography5-font-size);\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography5-font-family);font-weight:var(--awb-typography5-font-weight);font-style:var(--awb-typography5-font-style);margin:0;letter-spacing:var(--awb-typography5-letter-spacing);text-transform:uppercase;font-size:1em;line-height:var(--awb-typography5-line-height);\">Vous avez besoin de plus aide?<\/h3><\/div><div class=\"fusion-text fusion-text-2\"><p>Contactez nous \u00e0 <a href=\"mailto:info@caracolvan.com\">info@caracolvan.com<\/a> avec vos doutes et nous vous r\u00e9ponderos le plus rapide possible, ou bien envoyez nous votre message maintenant, nous seront enchant\u00e9 de vous aidez.<\/p>\n<\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10339-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"10339\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/6589#wpcf7-f10339-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10339\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10339-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"caracol-form-contactaconnosotros\">\n\t<div class=\"caracol-form-contactaconnosotros-flex\">\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"tel-225\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"tel\" name=\"tel-225\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" 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