{"id":8553,"date":"2020-05-21T13:09:46","date_gmt":"2020-05-21T11:09:46","guid":{"rendered":"https:\/\/www.caracolvan.com\/covid-19\/"},"modified":"2021-11-16T12:35:32","modified_gmt":"2021-11-16T10:35:32","slug":"covid-19","status":"publish","type":"page","link":"https:\/\/caracolvan.com\/fr\/covid-19\/","title":{"rendered":"COVID-19"},"content":{"rendered":"<p>[vc_row full_width=\"stretch_row_content_no_spaces\" gap=\"5\" equal_height=\"yes\"][vc_column width=\"1\/4\" el_class=\"banner-home-offer\" css=\".vc_custom_1590058631586{background-color: #77b2c1 !important;}\"][vc_icon icon_fontawesome=\"fa fa-smile-o\" color=\"white\" align=\"center\"][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Remboursement de 100% des frais de location<\/h4>\n<p style=\"text-align: center;\">Si les restrictions de d\u00e9placement vous emp\u00eachent de profiter de la location de votre van Camper aux dates r\u00e9serv\u00e9es.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\"1\/4\" el_class=\"banner-home-offer\" css=\".vc_custom_1590059382866{background-color: #bbcd67 !important;}\"][vc_icon icon_fontawesome=\"fa fa-calendar\" color=\"white\" align=\"center\"][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Changement de dates gratuit<\/h4>\n<p style=\"text-align: center;\">Jusqu\u2019\u00e0 une semaine avant la date de prise en charge de votre van Camper<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\"1\/4\" css=\".vc_custom_1590059359264{background-color: #77b2c1 !important;}\" el_class=\"banner-home-offer\"][vc_icon icon_fontawesome=\"fa fa-credit-card\" color=\"white\" align=\"center\"][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Peu de frais avanc\u00e9s<\/h4>\n<p style=\"text-align: center;\">Paiement de la totalit\u00e9 des frais seulement 15 jours avant le d\u00e9part<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\"1\/4\" el_class=\"banner-home-offer\" css=\".vc_custom_1590059376860{background-color: #bbcd67 !important;}\"][vc_icon icon_fontawesome=\"fa fa-plus-circle\" color=\"white\" align=\"center\"][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Protocoles d\u2019hygi\u00e8ne resp\u00e9ct\u00e9s et s\u00fbrs, prise en charge<\/h4>\n<p style=\"text-align: center;\">Nettoyage et d\u00e9sinfection de nos vans avec un g\u00e9n\u00e9rateur d\u2019ozone. Protocoles s\u00fbrs de prise en charge et de retour.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\".vc_custom_1590059551889{margin-top: 50px !important;}\"][vc_column][vc_column_text]<\/p>\n<h2>Mesures extraordinaires d\u00fbes au COVID \u2013 19<\/h2>\n<p>[\/vc_column_text][vc_column_text]Chez Caracolvan, nous avons pris une s\u00e9rie de mesures en r\u00e9ponse \u00e0 la pand\u00e9mie de COVID \u2013 19 qui nous affecte. Ces mesures sont principalement centr\u00e9es sur trois aspects :<\/p>\n<ul>\n<li>La flexibilit\u00e9 des r\u00e9servations et l\u2019annulation possible pour restriction de d\u00e9placement<\/li>\n<li>Le nettoyage et la d\u00e9sinfection de nos v\u00e9hicules Camper<\/li>\n<li>La prise ne charge et le retour s\u00fbrs de nos vans Camper<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>ANNULATION GRATUITE<\/h3>\n<p>Pour que tous nos clients puissent planifier leurs vacances cet \u00e9t\u00e9 sans avoir de probl\u00e8me de r\u00e9servations d\u00fbs aux restrictions de d\u00e9placement que le COVID \u2013 19 impose ou pourrait imposer dans le futur, nous vous assurons le remboursement des frais vers\u00e9s ou bien le changement de dates de votre r\u00e9servation si de nouvelles restrictions de d\u00e9placement en Espagne ou dans votre pays vous emp\u00eachent de profiter de votre location aux dates choisies.<\/p>\n<p>&nbsp;<\/p>\n<h3>RESERVATION FLEXIBLE<\/h3>\n<p>La proc\u00e9dure de r\u00e9servation est dor\u00e9navant plus souple : vous payez seulement 25% du co\u00fbt total pour confirmer la r\u00e9servation. Le paiement de la totalit\u00e9 des frais se fait seulement 15 jours avant le d\u00e9but de la location (et non 30 jours avant comme c\u2019\u00e9tait le cas jusqu\u2019\u00e0 pr\u00e9sent).<\/p>\n<p>Si, pour quelque autre raison (non impos\u00e9e par les restrictions de d\u00e9placement), vous devez changer les dates de votre voyage, vous pourrez le faire jusqu\u2019\u00e0 7 jours avant le d\u00e9part ou bien demander un bon d\u2019une valeur \u00e9gale \u00e0 la totalit\u00e9 des frais vers\u00e9s valable pendant un an.<\/p>\n<p>&nbsp;<\/p>\n<h3>NETTOYAGE ET DESINFECTION A L\u2019OZONE<\/h3>\n<p>Nous suivons un nouveau protocole de nettoyage pour nos vans Camper et leurs accessoires. Une attention particuli\u00e8re est port\u00e9e \u00e0 la d\u00e9sinfection de nos v\u00e9hicules am\u00e9nag\u00e9s : nous utilisons un g\u00e9n\u00e9rateur d\u2019ozone \u00e0 l\u2019int\u00e9rieur de nos vans. Vous pouvez trouver ici le nouveau protocole d\u2019hygi\u00e8ne en d\u00e9tail.<\/p>\n<p>&nbsp;<\/p>\n<h3>PRISE EN CHARGE ET RETOUR SURS<\/h3>\n<p>Nous avons \u00e9galement adapt\u00e9 le processus de prise en charge et de retour de nos vans Camper aux nouvelles mesures d\u2019hygi\u00e8ne impos\u00e9es par le COVID \u2013 19. Notre personnel vous indiquera la marche \u00e0 suivre toujours \u00e9quip\u00e9 des moyens n\u00e9cessaires \u00e0 sa r\u00e9alisation. Quant au fonctionnement des vans Camper, vous trouverez toutes les informations sur nos tutoriels.<\/p>\n<p>Dans nos bureaux, nous respectons \u00e9galement les mesures de distanciation et de d\u00e9sinfection ad\u00e9quates.<\/p>\n<p>&nbsp;<\/p>\n<p>Nous esp\u00e9rons vous voir bient\u00f4t ![\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\"stretch_row_content_no_spaces\" gap=\"5\" equal_height=\"yes\"][vc_column width=\"1\/4\" el_class=\"banner-home-offer\" css=\".vc_custom_1590058631586{background-color: #77b2c1 !important;}\"][vc_icon icon_fontawesome=\"fa  [...]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-8553","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>COVID-19 - 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